Saturday 7th February – Obsession Salon & Spas
Radisson SAS Holloway Circus Birmingham
Annual Obsession Oscar Awards Gala Dinner
Angi Egan will be presenting the award for outstanding customer service with a short presentation beforehand on why service excellence is everything to do with ‘heart power’ and ensuring our clients fall in love with our brand. Just the thing before Valentines Day!
Thursday 14th February – Birmingham City University
Romancing the Customer
This is a fun, highly innovative look at our behaviour when we’re romancing, how we don’t ever need to force ourselves to think about the object of our romance because they occupy our thoughts like numbskulls. The message however is a deadly serious one – adopt an attitude of romancing towards the customer or lose them! The main aim is to get the client to fall in love with our brand – this keynote is thought provoking and excellent for helping business achieve a culture of romancing & a passion for service excellence – perfect for Valentines Day
Thursday 21st February – Stafford Ecademy
Romancing the Customer
Sunday 2nd March – Professional Beauty Show
London’s ExCel
Skin care or Skin Scare?
Angi Egan demolishes the myths of the beauty world, teaching therapists how to make sure their beauty claims can be substantiated. This is made for the therapist who wants to critically examine their products and treatments. Also designed to be deliberately ‘in the face’ of skin care brands who make outrageous claims, sell false promises and basically lie to sell more products. Guaranteed to get Angi run over in the car park afterwards!!
Tuesday March 4 – Professional Beauty Show
London’s ExCel
Seducing the Senses
Marketing & selling services or a product, when done well, is pure seduction. This workshop looks at each of the senses and explores principles for successful implementation – packed with ideas that guarantee to have you animated about your powers of seduction. Every idea has to not only look & feel good it must deliver a commercial success. This is our principle measure of success. This will show you how to understand your clients so that your visual merchandising makes them fall in love with your business!
Thursday 6th March – Esporta Lichfield
LA & Co – Exclusive members evening
Skin care or Skin Scare?
Angi Egan demolishes the myths of the beauty world, teaching consumers how to spot the BS and challenge the ridiculous claims being made by cosmetic companies and skincare brands. Packed with sensible, straight forward and easy to adopt advice and information on how to achieve glowing, gorgeous skin. Ask questions about skincare, nutrition, exercise, stress management, and much, much more. Guaranteed to get Angi run over in the car park afterwards!!
